Salesmen Darren Black, Best salesmen i ever worked with but Dave the General Manager/Owner. Very Rude, They had 3 differnt offers for my car and 3 differnt prices for the car i was looking at. 1-10 I give this dealership a -7

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First car buying experience and I will never go anywhere else ever. I felt like they were there to help me with my needs not just sell me a car.

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Outstanding experience from start to finish! The entire vehicle-buying process was smooth, professional, and completely stress-free. I especially appreciated the transparent and upfront pricing no games, no surprises, and no unnecessary back and forth. The team was knowledgeable, helpful, and genuinely focused on making sure I was comfortable and confident with my purchase. It was refreshing to work with a dealership that values honesty, professionalism, and great customer service. I absolutely love my Hyundai vehicle and would highly recommend this dealership to anyone looking for a straightforward and enjoyable car buying experience. Five stars all the way!

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Fantastic buyer experience, overall transparent and fun. Thank you for making this an easy experience and we love the new Palisade! We will be only servicing our vehicle here because of how fantastic the customer service is.

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Darren was great he worked with my budget and made it happen for me so I’m very grateful

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We were traveling and had a tire problem so arrived without an appointment. They were able to service our car in a timely manner. Ernie and crew helped us with excellent service! Would recommend them!

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So, I didn't buy a car here but i would. I actually reached out to Nadia after researching used vehicles from home here in Topeka. She provided me the current selection of cars in my price range and also answered many questions about their warranties and maintenance on used vehicles. That was in September. My bf went on his own and bought from an individual and got a super expensive truck and well, that was, i feel, a very bad decision. Dodge truck with 7 mpg on the hwy! But , Nadia did reach out to me and also was very ... Read More

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DealerRater - Feb 10, 2026

So, I didn't buy a car here but i would. I actually reached out to Nadia after researching used vehicles from home here in Topeka. She provided me the current selection of cars in my price range and also answered many questions about their warranties and maintenance on used vehicles. That was in September. My bf went on his own and bought from an individual and got a super expensive truck and well, that was, i feel, a very bad decision. Dodge truck with 7 mpg on the hwy! But , Nadia did reach out to me and also was very polite and helpful. It personalized my experience, even through the phone. Now 6 months later, Nadia sent me a text message just checking back in with me. What better customer service could one ask for?! And i never spent a dollar there. I would though. So check out their website if you want a fair deal from a dealership. They have a car in your price range A good one.

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just bought a new Hyundai Elantra Ltd., worked with Chris Sheets, he is the BEST !!!

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I went to Kansas City Hyundai after a very bad experience at Victory Hyundai. Ali, my salesperson, and Morgan at KC Hyundai found exactly the car I wanted at another dealer, had it on the ground for me within a couple of days, made the deal I needed and made the whole process simple and painless. They've been very friendly and helpful and gone out of their way to meet my needs. Great to work with!

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II had the MOST disappointing Auto purchase experience ever!! The car was misrepresented!! It had undisclosed body damage, was NOT serviced and was dirty!! I drove out to this dealership from Va, 1060 miles each way! The car had to be trailered back the last 350 miles from Zanesville, Ohio to Virginia due to a front wheel bearing noise and failure!! The low coolant light also came on during the return trip!! This car was NOT serviced of checked out prior to being advertised for sale!!The salesman Darren was Totally unqualified and NOT helpful. The dealer has NOT returned my calls ... Read More

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DealerRater - Apr 17, 2025

II had the MOST disappointing Auto purchase experience ever!! The car was misrepresented!! It had undisclosed body damage, was NOT serviced and was dirty!! I drove out to this dealership from Va, 1060 miles each way! The car had to be trailered back the last 350 miles from Zanesville, Ohio to Virginia due to a front wheel bearing noise and failure!! The low coolant light also came on during the return trip!! This car was NOT serviced of checked out prior to being advertised for sale!!The salesman Darren was Totally unqualified and NOT helpful. The dealer has NOT returned my calls concerning this experience!!The dealer lied about mandatory financing or the price would be an additional $1000.00 if payment was by cash!!In my nearly 60 years of purchasing well over 30 cars, this by far has bee been the WORST car purchase EVER!!

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I set an appointment to test drive & purchase a car. Got a confirmation of my appointment from them the next morning, and while I was driving there they texted that the car had sold earlier that morning. Not sure why they confirmed my appointment and then let me know an hour later that the car sold. I pulled over and called the sales rep I set the appointment with, and he did tell me that he let me know as soon as he could, because he didn't want me to drive there and 'waste my time,' since the ... Read More

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DealerRater - Apr 15, 2025

I set an appointment to test drive & purchase a car. Got a confirmation of my appointment from them the next morning, and while I was driving there they texted that the car had sold earlier that morning. Not sure why they confirmed my appointment and then let me know an hour later that the car sold. I pulled over and called the sales rep I set the appointment with, and he did tell me that he let me know as soon as he could, because he didn't want me to drive there and 'waste my time,' since the car was sold. Appointments apparently mean nothing. Take the employee's advice and don't waste your time.

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If you’re looking for a dealership that truly gets it—look no further than KC Hyundai. Under the leadership of Dave Young, the experience here is nothing short of remarkable. Dave has cultivated a culture that’s not only customer-centric, but also deeply rooted in integrity, professionalism, and genuine care. From the moment you walk through the doors, you can feel the difference. The team is knowledgeable, easy to work with, and committed to making your car-buying or service experience seamless and enjoyable. They don’t just sell vehicles—they build relationships, and that starts at the top with ... Read More

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DealerRater - Apr 11, 2025

If you’re looking for a dealership that truly gets it—look no further than KC Hyundai. Under the leadership of Dave Young, the experience here is nothing short of remarkable. Dave has cultivated a culture that’s not only customer-centric, but also deeply rooted in integrity, professionalism, and genuine care. From the moment you walk through the doors, you can feel the difference. The team is knowledgeable, easy to work with, and committed to making your car-buying or service experience seamless and enjoyable. They don’t just sell vehicles—they build relationships, and that starts at the top with Dave’s hands-on leadership and dedication to excellence. If you want a dealership that values your time, respects your needs, and delivers high-quality service from start to finish, KC Hyundai sets the standard. Experience, quality, and dedication—it’s all here.

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I understand that I purchased a used car at a lower price, but I still expected a minimum level of due diligence and integrity from the dealership. Unfortunately, that wasn’t the case. The vehicle had several issues soon after the purchase. While the dealership did assist with fixing the exhaust — which was quite literally falling apart — that was the only real support I received. For other necessary repairs, they claimed to cover the labor, but then significantly upcharged the cost of parts — in some cases by nearly 200%. After checking with multiple shops in Lawrence, I found that I could ... Read More

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DealerRater - Apr 4, 2025

I understand that I purchased a used car at a lower price, but I still expected a minimum level of due diligence and integrity from the dealership. Unfortunately, that wasn’t the case. The vehicle had several issues soon after the purchase. While the dealership did assist with fixing the exhaust — which was quite literally falling apart — that was the only real support I received. For other necessary repairs, they claimed to cover the labor, but then significantly upcharged the cost of parts — in some cases by nearly 200%. After checking with multiple shops in Lawrence, I found that I could have had the same repairs done elsewhere for less, even with labor included. Overall, I cannot recommend this dealership. The lack of transparency and inflated pricing, especially on a vehicle that clearly wasn’t properly inspected before being sold, points to a serious lack of integrity.

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Marc, was my salesperson, they were warm and friendly, service was exceptional made sure I got the deal within my budget. Tna the finance manger was also very kind and a matter of fact, she was very friendly and easy to talk to. Overall I would like to thank the Hyundai team for getting the job done. Very wonderful nice and kind people to work with. Sherrie

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Brandon the new guy ! It was great ! Very friendly and helpful ! Courteous very friendly ! We would highly recommend him

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Staff were extremely friendly and helpful in getting me my new car! Shout out to Marc Jalbert in particular for sticking with me in all the steps!

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Purchased my new Hyundai Santa Fe with Trinity McIntosh! She was great and so was the rest of the team there! I would recommend this dealership to anyone looking to purchase a new or used vehicle!

Parts in stock.. Very helpful

I was Trinitys first customer and she did awesome!

Excellent experience at Reed. I randomly stopped by to test drive a Tucson Hybrid and was sold. Corey was not pushy in the least - he acted more as an advisor when I had questions/concerns and offered up pieces of information. I didn't get any pressure at all to purchase right then or schedule a return visit or anything like that - much different than any other dealership which gave me the impression Reed was much more confident in their product selling itself. That was a tremendous breath of fresh air when making a significant investment. The way ... Read More

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Google - Jun 3, 2021

Excellent experience at Reed. I randomly stopped by to test drive a Tucson Hybrid and was sold. Corey was not pushy in the least - he acted more as an advisor when I had questions/concerns and offered up pieces of information. I didn't get any pressure at all to purchase right then or schedule a return visit or anything like that - much different than any other dealership which gave me the impression Reed was much more confident in their product selling itself. That was a tremendous breath of fresh air when making a significant investment. The way the team at Reed handled the entire experience is EXACTLY HOW IT SHOULD BE DONE. Almost, anyway - we still had to fill out paper paperwork instead of online/electronic because the system wasn't quite ready yet but that's a small price to pay.

The treat they had for us it passed our expectations. All our questions were answered, they showed alot of respect for the customer and try to help you to get what do you need. We love our car, and definitely want to keep doing business with them, thank you guys from Reed Hyundai very much 😀

Isaiah Taylor exceeded my expectations by taking the time to understand my needs.

Very Friendly Service!

One of the best experiences I have had with a car dealership! No pressure sales, great communication and excellent customer service. Highly recommend!

Good experience as always. Had automatic transmission flushed. Ised courteousy car service. Everything was great.

Excellent experience. Thanks to everyone here who made the process easy and quick but especially to Morgan who really rocked it. She is as professional as it gets and, dare I say, this was the first time in all my car buying adventures that I actually felt zero pressure. Thanks Morgan for a great experience!

Absolutely awesome experience. Greeted by several, opened doors for me, brought me a remote so I could use TV (I didn't ask). Service advisor texted me to say let him know if I had questions while I waited. Service done in record time. Even gave me a chocolate bar on my way out. I was so blown away.

Excellent overall shopping experience. No pressure. Salespeople were friendly and knowledgeable. They stayed an hour after close to get my car deal done.

Had an awesome experience buying our car at Reed Hyundai. Isaiah was not pushy at all which we really appreciated.

I knew what I wanted and had everything handled before had and my ease of closing the deal was fast and relatively simple. As with anything for your research and know what you want and any process can be made easier.

Always been a Chevy girl and been to their dealerships for all my service needs where I’ve always been satisfied. Now I have this Sonata, so I decided to step out of my comfort zone and bring it to Reed Hyundai for my oil change, and let me say I had an amazing experience...The check in process was easy, the no contact text update of the service process and recommended needed items was great, even including the price breakdown so there were no unexpected expenses at the end I knew exactly what I was going to pay. I ... Read More

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Google - Mar 25, 2021

Always been a Chevy girl and been to their dealerships for all my service needs where I’ve always been satisfied. Now I have this Sonata, so I decided to step out of my comfort zone and bring it to Reed Hyundai for my oil change, and let me say I had an amazing experience...The check in process was easy, the no contact text update of the service process and recommended needed items was great, even including the price breakdown so there were no unexpected expenses at the end I knew exactly what I was going to pay. I needed a new fob and the parts dept had everything in stock and service was able to program the key during the oil change. But to top off my experience was the refund I got for the veterans discount that they offer. If you have a Hyundai and need it serviced call and ask for Felix he will get you squared away and you won’t be disappointed!

The motor went out about 2,000 miles before the warranty was set to expire, and Reed honored that warranty with no problem! There's now a new motor in the car, which we were able to sell to our daughter with confidence that it would be a reliable vehicle for her family.

Reed Hyundai is amazing, if you need a dependable buying experience then Reed is what you need in your life. You will not be disappointed, satisfaction is guaranteed.

Ben and Kelly were awesome! They helped me get my first car which was much needed for my new position.

Joseph did excellent job letting me know what was being done and when I would get my car back. Kept me updated

I've been to places that fix on car before but Reed automotive group is the ONLY ONE that really gets the job done fast and correctly 👏🏾. They don't add dummy fees to the bills they just get the job done. And they provide transportation because I didn't want to wait there .I wish 10 Stars for em plus they gave me chocolate 🍫🤤

As always car repaired per the estimate and well done.

Kelly and Ben is the best! They helped me get into a new car! They pulled every end to get me here & I greatly appreciate them!

First time here and everyone was very friendly and helpful!

Great car selection... they carry my favroite make and model od genesis...

Great customer service and ever-improving wait times. I was told that was were they were striving to improve and it has definitely improved.

Busy place, friendly people, good service

Really slow, not really good at masks. Nice enough.

Service department and their Manager are fantastic! I will take my Santa Fe here from now on.

It was a great experience! Thank you Reed Hyundai.

Extremely friendly staff. I feel that I got a great deal on my 2021 Kona and that I got a great offer on my trade-in. I sincerely enjoyed the experience.

Reed Hyundai always does an excellent job and is timely with serving and repairs!

Very helpful, and knowledgeable staff.

Had an extremely positive experience an Reed Hyundai and super pleased with my purchase. I will definitely come back to Reed for future purchases.

I had a very pleasant experience on my first visit to Reed' service department. Everyone beginning with check in procedure, conversation with the service tech and driver home and back. And it helped that all was under warranty! Thank you!

So I want to give a huge shout out to!! Reed Hyundai & Cassandra Harmon my Sales Agent & Kelly Cerentano in Finance Located at 7050 W. Frontage Rd., Miriam, KS 66203.  These two beautiful women who not only are professional but they actually care. They went above and beyond to ensure that I was taken care of and jumped through every hoop known to man, to make sure that not only did they put me into a car but a car that I actually wanted. They didn’t rush me, they didn’t make me sit around all day. They got ... Read More

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Google - Dec 4, 2020

So I want to give a huge shout out to!! Reed Hyundai & Cassandra Harmon my Sales Agent & Kelly Cerentano in Finance Located at 7050 W. Frontage Rd., Miriam, KS 66203.  These two beautiful women who not only are professional but they actually care. They went above and beyond to ensure that I was taken care of and jumped through every hoop known to man, to make sure that not only did they put me into a car but a car that I actually wanted. They didn’t rush me, they didn’t make me sit around all day. They got right into the solution and they offered me options but never once did they push me on anything. And here’s the kicker they never lied to me or Mislead me. Do you know how weird that is to find it’s like coming out of a long string of toxic relationships where people are dishonest and then all of a sudden you find a good person and you have a healthy relationship you almost have to pinch yourself. If you are looking for a car and you want to be treated like a person with Nordstrom style customer service. I suggest you go to Reed Hyundai and look these two women up. I am a firm believer in giving a shout out to people when they give you excellent service and they go above and beyond. You can go to any dealership of course but wouldn’t you rather go to the right one.

Felix is a boss. He does excellent work, would recommend.

Love the new management! I haven't had any complaints since the change has been made. They are fast & friendly!

Efficient and friendly! Love my new Palisade!

I went in to look at a used car and was helped by Joe Trahan. Very nice guy and I hope I can buy the car from him. Highly recommend paying them a visit.

Got me in and out in under an hour

Slow made appointment for oil change 1r and 10 min come on man

I had an oil change and tires rotated in less than 45 minutes. It cost

Great work

We visited Reed Hyundai a few weeks ago. We really enjoyed everyone we had worked with when we bought our 2019 Hyundai Sonata. It was a good experience after searching for a car to replace our totalled Toyota Corolla.

Parts department was very helpful.